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VisibleOrders automatically measures and tracks order fulfillment metrics for merchants to improve the delivery experience.
VisibleOrders is a software-as-a-Service (SaaS) that automatically and continuously monitors the end-to-end performance of your order fulfillment process by measuring the cycle times for every order to be picked, packed, shipped and finally delivered to the customer. Using the data from continuous cycle time measurements, we derive up-to-the-minute operational insights and key performance indicators (KPIs) to give you the operational visibility you need to fulfill orders efficiently to meet customer delivery promises. VisibleOrders works with any Shopify store. With just a few clicks, connect VisibleOrders with your Shopify store and start getting data-driven visibility into your fulfillment operations.
Successful e-commerce and retail companies measure and track industry-standard metrics and key performance indexes (KPIs) for their end-to-end fulfillment processes. Perfect order percentage, order cycle time, fill rate, etc. are some examples of KPIs that are measure and tracked. With these metrics and KPIs they are able to make the required adjustments to their process and perform optimally to meet customer delivery expectations (get to the root causes of delivery delays rather than fixing them with customer support), manage inventory better, optimize labor and more.
Do you track metrics and KPIs to get an understanding of of the end-to-end performance of your fulfillment process? If so, how do you go about it today? Do you realize that every minute saved in the fulfillment process amounts to greater customer satisfaction and profits for you?
Peter Drucker famously said, "you can't manage what you don't measure". True to that, VisibleOrders helps you measure your fulfillment process metrics and KPIs, so you can manage the fulfillment process better.
Want to know more? Drop us a line at visibleorders@simplyfyi.com.
If you own and operate a Shopify e-commerce store and ship physical goods to your customers and are asking yourself any of the following questions, then VisibleOrders might be for you:
Want to know more? Drop us a line at visibleorders@simplyfyi.com.
VisibleOrders operational dashboards give you visibility into the flow of your operations. See orders getting stuck, delayed and how long its all taking, and how well you are able to meet ship and delivery promises.
VisibleOrders calculates and monitors industry-standard key performance indicators (KPIs) such as perfect order%, on-time shipping %, total order cycle time, delivery promises % and more giving you the real picture of your ops.
VisibleOrders dashboards provide at-a-glance view of all orders experiencing processing delays to help customer support to activate necessary interventions and be proactive with customer notifications before they call with "where is my order?"
VisibleOrders runs on the cloud, so there's no software to install on your servers. You will be up and running minutes after you sign up. You will start getting visibility into your fulfillment operations right away.
VisibleOrders is in pre-alpha mode. We are currently meeting with several Shopify store owners to understand the key challenges they face today fulfilling orders. If you run a Shopify online store and ship physical products to your customers (3PL or in-house), we want to talk to you as a part of the customer discovery process.
Your inputs will help us validate your key challenges and build the right product for you.
Curious? Interested? Please drop us a line at visibleorders@simplyfyi.com.
We are a team of highly experienced software professionals (ex-Microsoft) with deep expertise in solving operational and business problems in supply chain, e-commerce and manufacturing by leveraging data, machine learning, Internet-of-Things (IoT) and cloud technologies. Our innovation brings to e-commerce order fulfillment operations the underlying principles of software agility, continuous and automated measurement / monitoring and and data-driven process management that are used successfully in large scale software process such as DevOps and AIOps.
We'd like to hear from you to understand your pain points and your aspirations when it comes to automating the measurement and monitoring of KPIs to improve your order fulfillment process.
Drop us a line at visibleorders@simplyfyi.com.
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